Recall: Diono Cambria 2 Booster Seats

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Diono Cambria 2

Diono Cambria 2

The Issue

Diono is recalling certain Cambria 2 Booster Seats model numbers 31200-US-01, 31201-US-01, and 31202-US-01.

The seats that are part of this recall were manufactured between 09/05/2020 – 11/30/2020

The Fix

In the event of a crash, a crack between the headrest and backrest can occur, allowing the headrest to separate.

Diono will notify owners and will provide a replacement backrest with headrest assembly, free of charge. The recall is expected to begin March 31, 2021.

Owners may contact Diono customer service at 1-855-463-4666.

Full Text of the Recall:

:21C002
Synopsis :Diono is recalling certain Cambria 2 Booster Seats model numbers 31200-US-01, 31201-US-01, and 31202-US-01. In the event of a crash, a crack between the headrest and backrest can occur, allowing the headrest to seperate. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 213, “Child Restraint Systems.” A broken or separated headrest increases the risk of injury during a crash. Diono will notify owners and will provide a replacement backrest with headrest assembly, free of charge. The recall is expected to begin March 31, 2021. Owners may contact Diono customer service at 1-855-463-4666 .

NHTSA Campaign Number:  21C002

Manufacturer Diono

Components CHILD SEAT

Potential Number of Units Affected  6,920

** Canadian Safety Notice Information can be found here **

Summary

Diono is recalling certain Cambria 2 Booster Seats model numbers 31200-US-01, 31201-US-01, and 31202-US-01. In the event of a crash, a crack between the headrest and backrest can occur, allowing the headrest to seperate. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 213, “Child Restraint Systems.”

Remedy

Diono will notify owners and will provide a replacement backrest with headrest assembly, free of charge. The recall is expected to begin March 31, 2021.

Owners may contact Diono customer service at 1-855-463-4666 .

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Associated Information

Potential Safety Act Violations
NHTSA ID: AQ18003
Dated opened: July 19, 2018

NHTSA is opening this AQ to better understand and evaluate Diono’s process(es) for its notification procedures and for timely and efficient execution of its Safety Act obligations.

Diono may have failed to timely report a noncompliance with Federal motor vehicle safety standard (FMVSS) No. 213 to NHTSA. On or about September 14, 2017, Diono submitted a 49 CFR Part 573 Safety Recall Report to NHTSA describing various noncompliances with FMVSS No. 213 in 519,052 child restraints they manufactured (NHTSA Recall No. 17C-003). The chronology submitted by Diono indicates that Diono knew or should have known there was a noncompliance with FMVSS No. 213 more than 5 working days before it filed a report under 49 CFR Part 573. NHTSA also has concerns regarding the recall remedy for Recall No. 17C-003 and concerns relating to owner notifications for this recall.

Additionally, NHTSA has concerns that Diono also may have failed to submit foreign recall information in compliance with 49 CFR 579.12, that it may have failed to comply with the early warning reporting requirements of 49 CFR Part 579, and may have also failed to comply with other regulations under the Safety Act.

This audit query is opened to seek information from Diono relating to its compliance with the Safety Act.